Terms and Conditions

Last Updated: 9 April 2026

1. Introduction

These Terms and Conditions govern your use of the Synterium website (synterium.co.za) and the purchase of any products from our online store. By accessing our site, you agree to be bound by these terms.

2. Eligibility

By using this site, you represent that you are at least 18 years of age or have the consent of a legal guardian, and that you are legally capable of entering into binding contracts.

3. Products and Pricing

  • Accuracy: We strive to ensure all descriptions and prices are accurate. However, errors may occur. If we discover an error in the price of a product you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
  • Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
  • VAT: All prices displayed on the website are inclusive of Value Added Tax (VAT) unless stated otherwise.

4. Orders and Payment

  • Contract Formation: Your order is an offer to buy from us. A contract is only formed once we send you a “Shipping Confirmation” email.
  • Payment Methods: We accept payments via [Payfast, e.g., Credit/Debit Card, Instant EFT]. Orders will only be processed once funds have cleared in our account.

5. Delivery

  • Areas: We deliver to addresses within the Republic of South Africa.
  • Timelines: Estimated delivery times are provided as a guide only. Synterium is not liable for delays caused by third-party couriers or factors beyond our reasonable control.
  • Risk: Risk of loss and title for the products pass to you upon delivery to the address provided.

6. Use of the Website

You agree not to use the website for any unlawful purpose, including:

  • Distributing viruses or malicious code.
  • Attempting to gain unauthorized access to our systems or customer data.
  • Using the site to “scrape” data or for any fraudulent commercial purposes.

7. Intellectual Property

All content on this website, including logos, text, graphics, and images, is the property of Synterium or its content suppliers and is protected by South African and international copyright laws.

8. Limitation of Liability

To the extent permitted by South African law, Synterium shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you for any claim shall not exceed the amount paid by you for the product in question.

9. Governing Law

These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon being posted on the website.